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Guides:

Over the years we've asked returning Travel in Style travelers "What made your trip exceptional?" The top answer is always "service," and we've taken that to heart.

The guides on Travel in Style tours are the best possible people for the job: experienced, knowledgeable, professional and personable, exceeding all national regulations for qualification.

On our Egypt tours and Nile cruises, our guides are certified Egyptologists licensed by the government. All have university degrees, many of them Ph.D.'s. In Morocco, guides on our camel caravans and desert tours are local experts on the Sahara and Bedouin traditions. In Turkey, our city guides are government-licensed members of the tour guides' guild, and the captains of
our yachts have captains' certification as well as long experience in sailing the waters of the Turquoise Coast.

We realize that the guide is the key to an enjoyable, memorable travel experience, so we provide the best because we know you want to Travel in Style.

-----Original Message-----
From: .......................man@aol.com
Sent: Friday, May 9, 2008 03:32 AM
To: omar@travelinstyle.com
Subject: From: Eu.... / .................rman

Dear Omar,

Today is our final day in Istanbul.I want you to know that we were treated like royalty, and that we had the best tour guide in all of Istanbul.

We received autographed copies of two of the guide books that he wrote.

We saw the Topkapi palace, the War Museum,and the Spice Bazaar on Wednesday, and went to the show at Kervanseray that night, where we had front row seats.

Yesterday, we saw the old city walls, the Chora and the little Hagia Sophia.

We crossed the Bosporus and got to photograph Istanbul from a park at the high point overlooking the Bosporus and Golden Horn,and then took a ferry to the Princes Islands in the Sea of Marmara, took a horse carriage ride on the largest island, and had a dinner in a fish restaurant from a fresh caught fish that we purchased at a fish store.

Thank you so much; this has been an outstanding adventure.

We look forward to planning future vacations with you.

Andrew C. ...................man, M.D.

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Plan your next roadtrip with MapQuest.com: America's #1 Mapping Site.

It's important to realize that 90% of the money you pay for our tours goes to working people at the destinations we serve

We believe in supporting the local economies of the beautiful places we show you, and we are pleased to be able to help local people to live better lives, whether it be your Nubian guides in Upper Egypt, the crew on a Nile cruise, or the Touareg tribesmen of Morocco. They are our valued associates, just as you are our valued
client.

Turkey & Egypt

Mr. & Mrs. Cueva on their Honeymoon:

From: "SCueva" <scueva@..............l.com> Date: Tuesday, October 24, 2006 12:00 AM
Subject: Re: Re: : Re: M/M Cueva -Sep-Turkey & Egypt
Attachments: Attachment 1

Dear Omar,
oh we loved Turkey too! The service there was also impeccable, and we
wished we could have stayed a week in Istanbul, it is such an amazing
city! I also should mention that we were quite impressed with the
quality of the guides we had in Turkey, both them were excellent,
flexible, and very experienced.
Bodrum was just a bit on the touristy side for our taste but it was
beautiful and a great place to just relax for a few days, which was
very necessary, so we were glad to have gone there as well.
we will be happy to post some favorable comments on frommers!
S. & J.

In a message dated 7/18/2006 1:22:01 PM Pacific Standard Time, lisa...@...l.com writes:

Hello Omar,

Well, we're back from our wonderful cruise and even tho we had a fabulous time, it's always nice to come home again.

First, let me say that our Kusadasi tour was an absolutely exciting and fun-filled day for all of us!! Thank you for the special extras that you included--the doll for Sierra, ice cream for the kids at Artemis , and of course, the "evil eye" necklaces. The van was big, clean and perfect for our family, and the tour guide , Uolia, was so sweet and knowledgeable about everywhere and everything we saw. (Excuse me if I misspelled her name) She truly made the day so interesting and enjoyable.

Thank you so much for everything, Omar. You have been a delight to deal with from the very beginning and I appreciate all your help and info.

Best regards, Lisa Gelb

The Kramers : Turkey : Summer 2004

Omar -

Thank you. Our trip was marvelous. The Turkish people certainly deserve their reputation as wonderful hosts. Our guide, Sevil Conka, was so knowledgeable and personable that I know we learned much more than we would have with anyone else. Both she and our driver, Atila, took wonderful care of us. We hope we can return someday, and when we do, we would certainly contact you.

Thanks again,

Bob and Linda Kramer

Subj: RE: Istanbul Tour - Uniglobe - Aug
Date: 9/16/01 10:00:20 PM Eastern Daylight Time
From: ..............................@uniglobetravel.com (Michelle Desreux)
To: KingTuT916@aol.com, transbalkan@escortnet.com CC: joann.davis@travelsolutionsgroup.com, fsamson@uniglobetravel.com
To Omar, Mr. Pekoz
Gentlemen, Please forgive my delayed, but no less heartfelt thank you for the exceptional service and support we received during our recent visit to Istanbul.
We returned home Sept 7th and….well, I think you understand the delay.
Mr. Pekoz, it was a pleasure meeting you and, in particular we thank you for your generosity and your assignment of Bilge as our host.
Bilge is truly a treasure. Knowledgeable, resourceful, reliable, creative and gracious.
She ensured that we saw the highlights of Istanbul with a suitable amount of time for each and an educated, eloquent commentary that made each one memorable.
She adapted the plan for the day to suit our thoughts of the moment and was gracious enough to show us aspects of Istanbul life that are not “on the beaten path” which we particularly enjoyed. Her commitment to ensuring our experience was “exceptional”-along with her negotiation skills!- enabled us to spend a delightful 1 ˝ hours on the bridge of a Bosphorus ferry drinking tea with the captain and ensuring us an unobstructed, un-crowded view of your amazing city.
This kind of attention to customer service is rare and we now know why you commented that she was “the best!”. We agree. As you know, our plan was to contract your services for 1˝ days and do our own meandering for the rest of the time. Instead, we were so pleased with our experiences that we requested another 1˝! Mr. Pekoz, it is my intention to provide a copy of my comments above to you on company letterhead so that you can add it to your “brag” book…with pleasure. But I didn’t want to wait any longer to offer my thanks so we’ll start with the ever-efficient email. I will also confirm to my colleagues that the suppliers to “12degrees” are indeed “a cut above” and if you are the example of the caliber of tour operator represented by the 12 degrees organization, we would have no problem in recommending their representatives to our agency community. Omar and Joann, I must again say thank you for responding so quickly to our request. We certainly did NOT expect you both to deliver what you did. It was very much appreciated.

Warm regards

Michelle Desreux
Senior Vice President, Global Operations The Uniglobe Group

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